Terms and Conditions
Terms and Conditions
TERMS AND CONDITIONS OF USE
Welcome to our online store. We are pleased to provide you with the goods and services described in this site subject to the following conditions. If you visit or shop at this site, you accept these conditions. Please read them carefully. In addition, when you use any current or future options on this site, you also will be subject to the guidelines and conditions applicable to such service or business.
PRIVACY AND ELECTRONIC COMMUNICATION
To understand our practices, please review our Privacy Notice, which also governs your visit to this site. When you visit this site or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this site. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
LICENSE AND SITE ACCESS
We grant you a limited license to access and make personal use of this site and not to download (other than page caching) or modify any portion of it, except with our express written consent. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or utilize framing techniques to enclose any of our trademarks, logos, or other proprietary information (including images, text, page layout, or form) without express written consent. You may not use any meta tags or any other “hidden text” utilizing our name or trademarks without our the express written consent. Any unauthorized use terminates the permission or license granted by us. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the Home page of this site so long as the link does not portray us, our dealers, or our products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any of our logos or other proprietary graphic or trademark as part of the link our without express written permission.
YOUR ACCOUNT
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. This site does sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may use this site only with involvement of a parent or guardian. We, our dealers and our affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
RISK OF LOSS
All items purchased from this site are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
PRODUCT DESCRIPTIONS
We and our dealers attempt to be as accurate as possible. However, we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.
PRICING - Terms and Conditions
With respect to items sold by us, we cannot confirm the price of an item until you order; however, we do NOT charge your credit card until after your order has entered the shipping process. Despite our best efforts, a small number of the items in our catalog may be mispriced. If we discover a mispricing, we will do one of the following:
- If an item’s correct price is lower than our stated price, we will charge the lower amount and ship you the item.
- If an item’s correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
Please note that this policy applies only to products sold and shipped by us and/or our dealers.
SHIPPING
Your shopping cart reflects an estimated shipping cost, based on the shipping method you chose. This cost assumes all items in your cart are going to a single address within the contiguous United States. Some items may require special handling due to their size and/or weight, which will result in an additional charge. When we process your order, we will make any necessary adjustments in shipping costs and notify you of changes via email. Rates are subject to change without notice.
RETURNS
You may return most new, unopened items that were not special orders within 30 days of delivery for a full refund. Items should be returned in their original packaging. We’ll also pay the return shipping costs if the return is a result of our error (if you received an incorrect or defective item, etc.); otherwise, you must cover the return shipping. All returns will be subject to a 15% restocking fee. Special order items may be returned at our discretion. We will not accept returns on merchandise that was opened, used, is missing the serial number or UPC, or returned more than 30 days after delivery. We also do not accept returns on opened bathroom products, consumable medical supplies, or contaminated medical equipment. If you would like to make a return or exchange, you must contact us by phone or email and receive an RMA number before returning your items. Items returned to us without notification will not be eligible for a refund or exchange.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. NEITHER WE NOR OUR DEALERS MAKES ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, WE AND OUR DEALERS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THIS SITE, ITS SERVERS, OR EMAIL SENT FROM US, OUR DEALERS, OR AFFILIATES FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE, OUR DEALERS, AND AFFILIATES WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
SITE POLICIES, MODIFICATION, AND SEVERABILITY - Terms and Conditions
Please review our other policies posted on this site. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
Rental Terms and Conditions
Before & During:
Adding a rental item to your cart and checking out adds you to our rental list. We will contact you after we receive your order and go over the rental process. You or a representative will need to come to our store to sign a rental agreement, pay the deposit, and pay for the rental. A photo ID is required for signing the rental agreement. We also do not offer digital signing services. This policy helps ensure that you or your representative are able to receive and return the unit.
The rental starts once picked up or delivered. It ends when the equipment returns to our store. You can return the unit to our store or request a rental return service. For a rental return service, you must call us at least 48-hours IN ADVANCE to request a delivery pickup. While we offer delivery and pickup services for an additional fee. We primarily service Fresno County, and cannot guarantee delivery or pickup outside of our service area. You are fully responsible for the equipment until it returns to us.
Once the first rental period ends, a new rental period will begin automatically. The new rental period fee will be the same as the previous period. For example, a daily rental incurs an extra day of rental fees. However, a Monthly rental will incur an extra month of rental fees. To prevent additional charges, please plan to return the unit before the due date. Failure to return the unit and failure to pay for the additional rental period will terminate the rental agreement. If you do not respond to our attempts to contact you, you will be responsible for the full retail value of the equipment.
Returning & After:
We accept early returns for no additional cost. However, we will not refund fees for unused time. Plan to rent for slightly longer than you require the unit. Contact us if you require a rental for longer than you expected.
Upon safe return of the unit and finalization of rental fees, we will refund your full deposit. Refunds may take 7-14 business days, depending on your bank. If the equipment is not returned, lost, stolen, or broken beyond repair, the customer will be charged the full retail value of the equipment to be replaced.
Billing Terms: We require that all customers pay the rental and security deposit for each piece of equipment before pick up or prior to delivery. Rentals require a credit card on file and a valid photo ID at the time of signing. We will not accept cash or checks unless used for the deposit. We do not bill insurance for rental units.
Buy out: If a client wishes to purchase the rental equipment, We will apply 100% of the 1st month’s rental fees and deposit towards the purchase. Only half of the fees charged after the 1st month apply to the purchase.
The client still needs to pay for the delivery fees if they cancel the rental while in transit, or refuse it at the time of delivery/set up.
Call or visit us in-store for more information
Visit our storeat 6629 N Blackstone Ave, Fresno, CA 93710
Call us at (559) 437-3800.
Back to Home